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Is it possible to personalize emails to clients who have more than one name?

  • 9 November 2022
  • 1 reply
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Hi, 

I would like to know how I can personalize emails to my clients who have more than one name, for example José María Gonzalez? 


1 reply

Userlevel 5

Hi, 

Email personalization makes it possible in cases like these:

1) if we want to use only one name, in this case it would be only José, we use $name.p1$

2) if we want to use his surname, in this case it would be Gonzalez, we use $name.p2$

3) if we want to use both, name and surname, in this case it would be José María Gonzalez, we use $name$

 

In the situation that you mentioned, where we want to use both of the client's names, it is necessary to create a detail in the contact card. We suggest a detail nombre_es José María. Then it will be possible to use this particular detail nombre_es and add it in the email.

 

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