- - Knowledge Center
Product Upgrades and Ideation
Events
Groups

Welcome to SALESmanago!

337 Topics
223 Replies
635 Members

Community Categories

HydePark

96 topics
99 Replies

eCommerce Industry News

48 topics
9 Replies

Ask the Community

109 topics
105 Replies

More ways to get involved

Share your ideas for upgrades, and join the community in voting the best ones

Help others
Recently active
Categories

keerthiNew Participant

What's On Your Mind? 😊

Is it possible to provide some pre exisiting automated sales chat

If there are some predefined automated sales chat scripts it will be helpful for beginner to learn.

4 months ago

AlharfiNew Participant

Deliverability

How to configure birthday emails?

Hi,I tried to configure birthday emails using automation rules, but the only choice there is “birthday email was sent”.So, how can I configure sending the birthday emails? Thanks

5 months ago

VolodymyrNew Participant

Accounts & Settings

How long it takes for a new tag to be assigned?

HiI’ve segment contacts in the “Manage Contacts” section and assigned them a new Tag.30 minutes later - no tag appeared. So what’s the ETA for adding a new tag action?

5 months ago

MarekEmployee

Accounts & Settings

UlaEmployee

Accounts & Settings

Number of contacts in SALESmanago

Hi,why the number of contacts differs on the "Dashboard" versus the "Manage" panel?

6 months ago

Agnieszka GniadekEmployee

Accounts & Settings

Web Push Thank You Page

Can I delete the Thank You Page after agreeing to Web Push notifications?

6 months ago

Oliwia SkalkaEmployee

Accounts & Settings

What is the maximum weight of attachments in an email?

Hello, what is the maximum weight of attachments in an email?

6 months ago

MateuszNew Participant

SALESmanago Propaganda

szkolenia ze scenariuszy marketing automation

Cześć,Jesteśmy zainteresowani przeprowadzeniem szkolenia ze scenariuszy marketing automation.

6 months ago

Adrianna GrobelnaNew Participant

Subscription confirmationNew

It will be nice to can choose Email Design Studio for create a new subscription confirmation mail. This creator give more options to adjust mail to mobile version.

4 days ago

Ingrida GNew Participant

Possibility to see timestamp (hh:mm) of provided/declined consent in "Consents List"New

There is a need to see not only date, but also a time stamp (hh:mm) when a certain consent was provided or declined by the customer in „Consents list“ panel. Please find example screenshot attached: This information is very important for customer care consultants. Please, consider a possibility to display consent provision time info. Thank you -

1 month ago

Adrianna GrobelnaNew Participant

Automation RulesNew

It will be nice to have an option to choose time of condition checking in minutes. Now te lowest unit is an hour and i can’t add in setings 0,5 hours

1 month ago

Steven LewandowskiNew Participant

Community

Thank You For Your Participation in the SALESmanago Roundtable - June 2023 Edition!

Hello dear community,We're taking a moment to reflect on the absolutely incredible event that was the SALESmanago Roundtable, June 2023 edition. What a powerful display of community, conversation, and collaboration! From the bottom of our hearts, thank you for making this event an unforgettable success. To our valued customers, we cannot express enough how inspiring it was to hear your stories of triumph. Hearing about the value you've generated using our solution was not only immensely rewarding, but it also reinforced our conviction in what we do. We were deeply moved by the narratives of how SALESmanago has helped to transform your businesses, enhance your marketing efforts, and ultimately, shape your success.A special shoutout to our product team for their illuminating presentations on our future vision. Your enthusiasm and commitment to continuous innovation shine through, and it's clear we have an exciting journey ahead. With your feedback and input, we're eager to keep refining

3 months ago

keerthiNew Participant

What's On Your Mind? 😊

Is it possible to provide some pre exisiting automated sales chat

If there are some predefined automated sales chat scripts it will be helpful for beginner to learn.

4 months ago

diegodNew Participant

[New editor] Some suggestionsNew

Hello,A few days ago I started to use the new editor. I have some suggestions to improve it further:- set, for the text, a common style, applied to the whole layout - e.g. able to set a font-family at the layout level (body settings) would allow to optimize the time, instead of always having to change the text setting in each block (font-family, font-size, color, etc.).- In the text styles, in addition to the plain text, the various heading tags (from 1 to 6) are available, but I don't understand if the styles of the various heading tags can be customized globally - I assume not, because in the body settings I don't see any such option.- Assign a custom name to the sections inserted in the template.- Edit in HTML each element/widget inserted in the template. I've seen there is only the option to generate the HTML of the whole template, without the possibility to edit it in the editor.Thank you in advance :-)

4 months ago

samuel.cadelanoNew Participant

Detail filter behaviour on External Event in AR - contains / exactNew

Good morning. Today I want to share an Idea regarding “New external Event occurred” event and condition on Automation rules. This feature was there in the past and somehow it was lost. I’m referring to the behaviour of the filter “detail”. In the past when you put a string in there, the system searched for “contains” that value but right now it works as “exactly. For example we want to trigger a different abandoned cart if the cart contains a product of a specific brand (in detail 1 we put a comma separated string containing all the brands containend in the cart), so we would put the name of the brand and trigger it if the string contains that value. Considering that in the past it worked this way and you changed it, maybe some client asked you to make it work as “exact value”, so I suggest you to add a radio button to make the user chose how he wants to work. See my example screen. Thanks a lot, Samuel.

4 months ago

FedericoNew Participant

Publish landing pages on custom subdomain directly from SalesManagoNew

Hi all! My idea would be to enable the publishing of landing pages on a dedicated proprietary subdomain (e.g. campaign.mydomain.com) and not on a SalesManago domain.This would have the added benefit of not having to involve my web team to publish the landing page on my domain and, at the same time, it would be beneficial for both indexing in search engines and more clear to users because of properly named domain.

4 months ago

samuel.cadelanoNew Participant

Loyalty Program ImprovementsNew

Hi all. I want to share some improvements for the Loyalty Program feature because I think it’s a bit limited right now, but before doing it I want to share an opinion. When you implement a loyalty program in your business, your goal is to engage your customer base and make them loyal customers. To do that it’s not enough to track points / segment in tiers and send emails about the status but a good visualization is needed to engage customers. Here some suggestions:create a module to visualize the loyalty program status (or improve API to gain much more data). In this way a customer can login in his private panel and check: how many points he has in which tier he is which purchases / events gave him points when his points will expire which advantages he has (here it’s not a SM matter) improve integrations with e-commerce (for your standard plugins). Right now SALESmanago Loyalty program can track your points and tiers but if you want to make the advantages gained by tiers in ecomme

4 months ago

IzabelaEmployee

What's On Your Mind? 😊

May long weekend -where did the name "majówka" come from

May Day is celebrated not only in Poland. May 1, as Labor Day, inaugurates the beginning of the summer season almost all over Europe. In fact, this holiday is celebrated in most countries of the world. In Poland, the first days of May are both public holidays and an eagerly awaited time off. Some emphasize this special moment with red and white flags. Others focus on relaxation.- The word MAYDAY (MAJÓWKA in polish) used to mean a wreath made of a young fir tree, decorated with ribbons, which a boy would put in front of the house of a chosen girl. This wreath was usually put up in May - on the night before the first or third of May, or before the first Sunday of May, or on the night of Pentecost.Over time, the name also came to mean a trip out of town, not necessarily in May, but always in the warm seasons - spring or summer, often combined with fun or dancing.

5 months ago

HydePark

Pop in for a bit of downtime and converse on any topic

Tech news and industry hot topics - this section has got it all for staying on top of ecommerce strategy and marketing trends. Share tips and best practices, show what you've created and inspire others

eCommerce Industry News

39 topics
4 Replies

SALESmanago Propaganda

9 topics
5 Replies

Ask the Community

Questions? Use this section for research and inquiries related with CDP & Marketing Automation. Our team will provide a helpful, expert answer, but it is also a good place to share your insights with other members