Guides & Articles on using our platform, or integrating with other tools you might already have added to your tech-stack.
- 8 Topics
- 10 Replies
I would like to know, is it possible to edit contact and mark it as invalid via API? I know there is such a possibility to do it manually in the SM system in the CDP panel in manage contact, but I can find that option in the SM API libraries.
Dear Community,we’re currently in the process of integration Salesmanago with Salesforce (used for Lead, Contact, Account and Campaign Management). Is there someone out there who already walked that path and is open to share some information on your findings / ways you work with both systems? It would be great if we could avoid some of the mistakes someone else already made and we’re happy to share our experience as well. The current plan for the integrationSM Contact → SF Lead:We will drop over new contacts that need qualification by Sales to become converted to a Contact. Once converted into a contact, the synchronisation between SM and SF get’s started. SM Contact ↔ SF Contact:We synch both, as soon as certain conditions are fulfilled. E.g. Opt-In exists (otherwise no need for the data in SM?). For some fields / properties Salesforce is leading and Salesmanago only consuming. For others both systems can send updates, since e.g. marketing relevant preferences can be changed in the
Login to the SALESmanago Community
No account yet? Create an account
Login with SSOSign in with LinkedIn
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.