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lorcur86New Participant

CORS issues

Hello, I work in web marketing and I have a client whose site has many pages blocked by Salesmanago, probably due to the CORS (cross-origin resources sharing) policy. Is it possible to unlock these pages?

6 hours ago

DanielaCommunity Manager

asked in Deliverability

Contacts upload files via Live Chat. If they disappear from the chat, and there was no operator, the files can no longer be downloaded - is this action correct?

Sending an attachment in a Live Chat conversation is only possible when the consultant is active. If the user with whom the conversation is held wants to send us a file, the consultant receives a notification and can allow or reject it. This is a protection against receiving unwanted files. Therefore, if a file is sent by a user to a consultant when the consultant is inactive, the file will not be delivered due to the lack of approval to send it.

2 days ago

prossatoNew Participant

asked in Implementations

Prioritizing Mobile Numbers: A Vital Upgrade for SalesManago's CDP

Hello everyone, 😄We've identified a missing feature within the contact management and deduplication process in SalesManago's CDP.Currently, the only unique identifier for contacts is the email address. However, in today's world, and particularly in certain national markets, the mobile number could hold equal weight in uniquely identifying the customer, especially when multiple data sources feed into the CDP, where it may not always be possible to consistently request an email address (such as in loyalty plans, where the required contact data from the user includes email and/or mobile number).Presently, to manage customers entering the User DB with only a mobile number (without an email), SalesManago's Customer Success Team recommends:Setting up a fake email like MOBILENUM@domain.org Properly inputting the user's mobile numberThis way, SalesManago's requirement for having an email (even if fake) is met, and these users can be managed solely via SMS or Whatsapp channels.If the user late

4 months ago

Aga MuchajerCommunity Manager

asked in eCommerce Industry News

The Emojination of Email Marketing 🌐📧💬

Emojipedia's 2023 rankings announced the reigning champions in digital communication, with the top three emojis being crying with laughter 😂, rolling on the floor laughing 🤣, and the old-time classic red heart ❤️, according to the insights of editor-in-chief Keith Broni. But here's the twist — emojis aren't just a fun addition to your chats; they can be're game-changers in digital marketing! 🚀 Using emojis in emails isn't just a trend; it's a strategic move with an array of benefits: ✨ Space Savers: Swap words for emojis to keep it short and sweet.💖 Emotional Engagement: Add an emotional layer for higher engagement.🔍 Highlight Important Content: Direct attention where it matters most.🤝 Approachable Tone: Infuse your brand with a friendly vibe.📚 Text Breakers: Break up long emails for easier reading.🔗 Message Reinforcement: Emphasize and strengthen your messages.🌟 Standout Appeal: Make your emails pop in your clients' inboxes. And if you're still not convinced, here's a nugget

5 months ago

clopezNew Participant

asked in Integrations

Is there a request rate limit for the contact upsert operation?

Hi!I am working on integrating an application with your tool for a client. We are using the API to perform a contact export process to Sales Manago. Due to the logic of our business, we are compelled to use the contact/upsert operation instead of batchupsert, and we are unsure if there are any limits or restrictions regarding the number of requests we can make to the API per minute. We would be talking about 200-1000 requests in a single export operation.Thanks in advance.

6 months ago

kiaosaneNew Participant

asked in Community

Whoever wants pearls must dare to dive into the deep ocean.

8 months ago

keerthiNew Participant

asked in Marketer's Life😊

Is it possible to provide some pre exisiting automated sales chat

If there are some predefined automated sales chat scripts it will be helpful for beginner to learn.

1 year ago

AlharfiNew Participant

asked in Deliverability

How to configure birthday emails?

Hi,I tried to configure birthday emails using automation rules, but the only choice there is “birthday email was sent”.So, how can I configure sending the birthday emails? Thanks

1 year ago

VolodymyrNew Participant

asked in Accounts & Settings

How long it takes for a new tag to be assigned?

HiI’ve segment contacts in the “Manage Contacts” section and assigned them a new Tag.30 minutes later - no tag appeared. So what’s the ETA for adding a new tag action?

1 year ago

MarekEmployee

asked in Accounts & Settings

UlaEmployee

asked in Accounts & Settings

Number of contacts in SALESmanago

Hi,why the number of contacts differs on the "Dashboard" versus the "Manage" panel?

1 year ago

Agnieszka GniadekEmployee

asked in Accounts & Settings

Web Push Thank You Page

Can I delete the Thank You Page after agreeing to Web Push notifications?

1 year ago

Oliwia SkalkaEmployee

asked in Accounts & Settings

What is the maximum weight of attachments in an email?

Hello, what is the maximum weight of attachments in an email?

1 year ago

MateuszNew Participant

asked in Show and Tell

szkolenia ze scenariuszy marketing automation

Cześć,Jesteśmy zainteresowani przeprowadzeniem szkolenia ze scenariuszy marketing automation.

1 year ago

Adrianna BisztaEmployee

asked in Accounts & Settings

How can I add a questionnaire or poll in the email?

Hello,How can I add a questionnaire or poll in the email? 📫

1 year ago

GabrielaEmployee

asked in Community

Assigning a tag to a form

What if a tag is assigned to the form even though I have not defined it in the form settings? This tag is also not assigned by any rule or workflow.

1 year ago

IrynaEmployee

asked in Implementations

Pop-up for opt-out contacts

Is it possible to display a pop-up for opt-out contacts only?

1 year ago

Vladyslav MaliukinEmployee

asked in Implementations

Recommendation frames

Hi, I have a question about the finished frames that are already on the site. I am referring to the frame created outside of the SALESmanago wizard for creating recommendation frames. That is, are we somehow able to add product recommendations to frames outside of SALESmanago?

1 year ago

Ewa PegielEmployee

asked in Marketer's Life😊

Did you know that today is International Winter Commuting Day by Bike?

International Winter Bike to Work Day is a reminder that it is possible to go green and get to work on a bike, even in adverse weather conditions. The holiday was created to encourage people to switch to a bicycle, even when the weather is not quite in our favour, and the idea originated in the United States and has been celebrated since 2013. It is also a kind of encouragement to take the first step to improve your finances, save time, live healthier and go green.

1 year ago

Magdalena KacprowiczEmployee

asked in Accounts & Settings

Reports 📊

Can I generate monthly reports in SALESmanago that will be sent to my email? I would like to be able to compare my results.

1 year ago

Kasia z SALESmanagoEmployee

asked in Community

Mother nature knows best what is best for US

No matter how many dietary supplements you implement into your daily routine, the most important is the quality of them.When I first heard about adaptogens (during a training session with Majka), I didn't even know the word. So I decided to delve deeper into the subject and do some reading on the Internet. In simple terms, adaptogens are extracts from natural, non-toxic plants.💚 Depending on the needs and specific problems, their action varies. Their common goal is to adapt the organism to life in unfavorable environmental conditions and reduce stress.🙏In the beginiing I was skeptical to this "invention", however day by day I’m observing positive effects. In addition, in combination with a balanced diet, physical activity upposedly works sensationally, but this is still to be tested because I’ve been using it for less than a month. I chose combination of Queen&Ashwaganda 🙌😍What will be your choice?🤗👉🏻If you don't know, you can always take a test:https://mothersprotect.com/t

1 year ago

Yelyzaveta LudaEmployee

asked in Integrations

How to check if I done integration with the shop platform correctly?

Hi, How can I verify if my integration salesmanago with a shop platform (such as magento or wordpress) has been done properly?

1 year ago

Danuta PekalaEmployee

asked in Implementations

good quality popups

Hello everyone, How to create a good quality popup?Do you know the best practices on how to increase popup conversions? 🤔

1 year ago

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