Social Commerce Soars As 61% Of 25-34-year-olds Buy On Social Media

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The COVID-19 pandemic accelerated consumer adoption of online shopping, including shopping on social media as more than a third (39%) of all US consumers say they have made a purchase on social media and would do so again. With 90% of consumers aware of brand pages/accounts on social media—and only 10% who say they avoid brands’ social media pages—the opportunity for engagement is huge. While consumers are increasingly curious about social commerce, barriers such as data security and shipping hold some back from participating. Two in five (38%) consumers say they haven’t made a purchase directly on a social media platform due to the lack of trust in the security of their payment information, while 23% say it’s because they are worried they will never receive their purchase.


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