Yes, there is such an option. The best solution is to use the Automatic Sales Chat, which allows you to construct and launch conversation scenarios in which the bot replies to your customers’ questions asked via Facebook Messenger or the SALESmanago Live Chat. 

By integrating the bot into your communication with customers, you can:

• relieve your Customer Service department of some of the workload by implementing automatic replies to the standard, most frequent questions (FAQ),

• increase your sales conversion by showing 1-to-1 product recommendations during automatic chats, and by helping customers find what they are looking for without involving a consultant;

• increase customer engagement and build brand awareness by creating automatic scenarios including educational cycles and quizzes.