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What is the difference between livechat and automatic sales chat?

  • 28 February 2023
  • 1 reply
  • 17 views

Hi,

I would like to know the differences, because I do not know which to choose livechar or automatic sales chat?

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Best answer by Karolina Dziedzic 28 February 2023, 12:31

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Userlevel 5

Hi,

Livechat is a chat which helps you talk to your customersĀ almost immediately. You will see all of the messages of your customers and you could respond through our platform.

Automatic Sales Chat, on the other hand, is a bot where you can create a scenario with prepared answers.

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