Hello 

To be able to send text messages from the system, you must first have a configured SMS gateway in SALESmanago. The first step towards integration is purchasing an SMS service from an external provider (e.g. infobip), then you have to integrate it with the system. It is not a complicated process, but in case of doubts contact us, and we will guide you through the entire process.

When the integration is ready, you can act! Enter the mobile marketing panel and select 'new message' in the top right corner. If you have integrated more than one communication channel (e.g. Viber), select the SMS checkbox. Click - "next". In the following window, set the message content. From this level, just below the message text, you can add an image and a link redirecting to a specific offer.

When the message is ready to send, click "next". The subsequent view is the same as in the case of sending e-mails. Choose your group of recipients and set the shipping time.

Remember! Before sending any text message to your contacts, send a testing message to yourself. It is the best practice to ensure everything looks right on mobile devices.

If everything looks as planned, you are ready send your first text message .

Good luck! And remember, we are always happy to help.

Thank you so much for your quick reply !!! It helped me a lot