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Accounts & Settings

37 Topics
39 Replies

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37 Topics

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KarolinaKEmployee

asked in Accounts & Settings

Error 404 during filling in SHR form

After trying to download the voucher by client error 404 occuires, error concerns the SHR form. How can I solve this problem?

201

2 years ago

ElaEmployee

asked in Accounts & Settings

send an e-mail to people who visited a URL

I would like to send an e-mail to people who visited a specific category on the website, how can I do it?

502

2 years ago

Kinga PabianEmployee

asked in Accounts & Settings

Is it possible to create a rule that consists only of a condition and an action?

211

2 years ago

Dawid BanatEmployee

asked in Accounts & Settings

Can we transfer contacts to another owner?

Can we transfer contacts to another owner and how in the system?

271

2 years ago

Karol RogalaEmployee

asked in Accounts & Settings

Webpush

Hello!I have a question about web pushes. What is the difference between webpushes displayed and sent?

911

2 years ago

DagmaraLEmployee

asked in Accounts & Settings

Marketing consents

Hi,I just wanted to clarify a thing that I don’t quite understand - on our website, we can find the info that webpushes “bypass marketing consents and ad blockers” - and then, on our Support page, I read this:“TIP: Remember that to receive Web Push notifications, the user must give consent via the consent form.”Soo… Do you - or do you not - need a user’s consent…?Regards,Dagmara

551

2 years ago

Gabriela DziaczynskaEmployee

asked in Accounts & Settings

Can I improve my email with some advanced options?

Yes, you can use some of these options to upgrade your e-mail: Create dynamic email- you can make personalized content that relates to the interests of each contact to whom the message will be sent. Dynamic e-mails can automatically select products that for example the user has viewed. The product information is pulled from your store's XML file. Create product’s frame in Drag&Drop Email Designer- that allows you to quickly and easily create responsive and professional message templates. In addition to personalizing such messages with information from the contact card, you can include recently viewed products by the user or products from an abandoned shopping cart to increase your sales results. Create vidget frame with product selection- that allows you to select products for a dynamic email yourself. A regular product frame works by automatically placing products from an abandoned cart or a recent visit, depending on the type of recommendation you choose. Create a template

830

2 years ago

RoksanaNew Participant

asked in Accounts & Settings

If I perform database import, will the contacts already existing in the system be duplicated?

Each e-mail address is unique. There is no possibility to create in the system two contacts with the same e-mail address. If you import contacts, all information from the file will be updated in the system 😉

320

2 years ago

Boguslaw LecinaNew Participant

asked in Accounts & Settings

How to configure SPF/DKIM?

1802

2 years ago

DagmaraLEmployee

asked in Accounts & Settings

Automation rule

Hi, I’m new and I have this onboarding task: Set a rule that will send an email to contacts who have not visited your website for the last 60 days. I have my own idea, but I’m not sure if this is correct - could someone more experienced help me, please? I’m not sure if I need an event, or if a condition is enough… And where to set the time?

932

2 years ago

AmandaEmployee

asked in Accounts & Settings

Is there any way I can edit my unsubscribe page?

I would like to choose my own image and customize the color scheme.

532

2 years ago

Damian PollockNew Participant

asked in Accounts & Settings

How to configure the sending account?

621

2 years ago

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